Basket of Services

Our team is equipped to support you with solid expertise in the documentation and evaluation of various policies in the BFSI sector. Be it IT Policy, IT Security Policy, NPA Policy, Credit Policy, Risk Policy etc, we help our clients right from conceptualisation to the final draft of the policy for our clients. 

Our team of experts have experience in developing policies at the enterprise level in various Banks.

 We facilitate our clients to select from a bucket of curated products and services from our technology partners. Be it digital lending platform, data analytics, executive dashboards, risk management or credit scoring models or any other operational process we have industry-leading products to offer & evaluate from our FinTech partners. We guarantee clients satisfaction as these products are throughly assessed by us before reaching our esteemed clients. 

Requirements are fundamental to practical solutions. Business users may not envision the conversion of business challenges into IT requirements. We step in to help and partner with businesses to understand their requirements and document the same to the satisfaction of all stakeholders. The documentation is easily comprehended by the solution architects/ developers team or implements customisation as expected by the business users.   

The most critical part of automation where multiple source systems are participating in serving the business is the study of all source systems against data points requirements and identifying data gaps so that proper automation is achieved. Our vast experience handling multiple data integration projects comes in handy in apprising our clients even before the automation exercise is taken up, saving a lot of time, resources and post-implementation glitches. 

Data design is the critical layer of a robust and scalable solution meeting performance benchmarks and user expectations. Our experience provide support for designing/ evaluation of a solution,  propose improvements, ensure that business requirements are suitably covered, mark redundancies etc. The hallmark of stable solutioning. 

Documentation and version maintenance of front-end/ backend processes provides critical help to the maintenance/support team to understand the nitty-gritty of the process executions under the hood. Without such documentation, the maintenance of the solution is a nightmare for the solution maintenance team and also future patch integrations are always risky. Our team goes through line by line of back-end coding and other supporting documentation to prepare an up-to-date process flow documentation.  

Identification of appropriate solutions and solution providers meeting the expectations of all stakeholders is a tricky task. Our team help the organisation in the creation of checklist documentation, evaluation metrics, personal interview with solution provider and system review for comparative study.  

Implementation of SLA, ensuring deployment of the complete feature list, supporting UAT process with exhaustive test cases documentation ensures that the solution delivers what has been committed. 

Enterprise-level data repositories source the data from disparate source systems. Aligning the attributes across source systems to ensure universal datasets is a complex task. Having rich experience in our team comes in handy in anticipating such complexities and providing the best fit solution to ensure a long-lasting repository meeting expectations of information workers at all levels.

We conduct training sessions on various domain-related topics. Notably, the resources who are involved in the implementation process need to be exposed in both areas ie domain & technical. We have successfully cross-trained the resources with our curated course contents and helped our clients in creating a productive workforce.

Train the trainer has been very successful in creating a pool of qualified trainers within the organisation.

All systems and solutions are subject to system audit and also by statutory & internal auditors in the BFSI industry.

.

We support our clients in preparing for such audit/ inspection exercises, and documentation of corrective measures at the system level to address observations.

Wherever we partner with our clients in the end-to-end support, such exercises are comfortably completed since we ensure that statutory guidelines are implemented as envisaged.